We put your online shop through its paces. Apply for your Trust Seal for your shop and show your customers what security they can expect from your shop.
With a seal of approval for your online shop, you receive a badge (usually in the bottom right-hand corner) to show your customers that your shop is secure and trustworthy. There are many fake shops around the world that undermine trust. This makes a trust anchor such as a seal of quality, which shows that an online shop has been verified, particularly important. Once the shop has passed the test, the seal can be integrated into the shop so that visitors can more easily recognise reputable online shops. For this reason, we want to offer reputable online providers a cost-effective way to implement a trust seal in their online shop.
A seal of approval radiates trust. Your customers are more likely to trust your shop if they know that they, their data and their money are safe.
We check your legal pages so that you can rectify any deficiencies in the test report.
Discover how you can improve your online shop to make it more secure and valuable, giving your customers the best possible protection.
A seal of quality represents a competitive advantage over shops that do not have a seal of quality.
Are you interested in a seal of quality?
In order to become a certified online shop, your shop must meet various criteria. The certification process for an online shop is as follows:
Contact us if you would like to have your online shop checked and certified.
After acceptance and payment for the test procedure, we go through the points from our test catalogue step by step.
You will receive your seal once your online shop has passed the test.
Finally, all you need to do is integrate the seal of quality badge into your online shop
We check your shop for various categories. You can view our detailed catalogue via our online shop check catalogue.
The test categories can be roughly divided into the following categories:
Imprint with key information & check for fake shops
Page encryption, encryption strength & CSP
GDPR compliance, data protection and cookies
Products, prices, payment & delivery, and order confirmation
Legal pages such as terms and conditions, cancellation policy, etc.
Meta information and usability of the shop
Once the tests have been completed, you will receive a full test report, which can also be viewed on our Trusted Heroes page.
However, we do not review every website. We deliberately distance ourselves from sites with questionable or harmful content. This includes content that could cause harm to people or animals or that is illegal. Please refer to our PDF for an overview of the industries we do not wish to review.
We want to make the costs for the seal of quality fair for everyone. Of course, we also want to give small and medium-sized companies the opportunity to obtain a seal of quality, but at the same time, every test requires a great deal of care, time and expertise. That is why we have developed fair pricing models that guarantee professionalism and are still cheaper than the offers of many competitors.
Want a quick review? Receive your seal of quality for your online shop after just 5 working days instead of the usual 10.
Cost: 89€ one-time fee
New shop operator and contract transfer desired?
Cost: €49 one-time fee
Please contact us for additional requests outside of our test catalogue.
Cost: €99 one-time fee
Do you already have a seal, but have relaunched your shop? Contact us for a re-evaluation.
Cost: €99 one-time fee
Do you have a website and want to have your site checked and certified?
We offer various pricing models for your online shop seal. The cheapest starts at XX€. As we also want to serve SMEs, we would like to offer affordable certification for your online shop.
Unfortunately, there are also dishonest shops that ‘steal’ seals of quality. In most cases, there are clues that indicate whether a seal of quality is genuine. For example, you will not be redirected or a pop-up will not appear when you request further information. Some seals of quality are also altered in appearance – you just have to pay attention to the small details.
All shops that have been thoroughly checked by Trusted Heroes receive a detailed test report, which can also be viewed here at trusted-heroes.com.
In addition to fake seals of quality, there are also fictitious seals that have not been subjected to any examination. Therefore, make sure that there is a genuine link to Trusted Heroes and check the shop’s URL.
This is what the Trusted Heroes seal should look like:
Contact us and we will check your shop according to our test criteria. If it passes, you will become a certified online shop with a complete digital test report available as a PDF file on our website.
Certification may vary from shop to shop depending on the time required. Normally, you will receive the completed test report and your seal of approval within 10 working days after the order has been confirmed by both parties.
German conditions must also be met for the German web seal: for example, German standards regarding the imprint must apply, and data protection must comply with German law.
Absolutely! Building trust is also important for small shops, and a seal of quality is a quick and effective way to do this. At Trusted Heroes, we want to give small and medium-sized businesses the opportunity to obtain a cost-effective but qualified seal of quality for their online shop. This is important for SMEs too – perhaps even more so – as it helps them to inspire confidence to their potential customers. Furthermore, our test report is not intended as criticism, but as an opportunity to identify and remedy any security gaps or obstacles in order to improve the shop.
Note:
Trusted Heroes sees itself as an independent service provider that evaluates submitted products neutrally according to its own testing rules.